Strata Management Website UX Design for an Australian Leader — Netstrata

An elegant conversion-focussed Strata Manager web design. UX, IA and a custom WordPress website development.

User journey and conversion opportunity

Starting in 1997 Netstrata’s business has grown to be one of the biggest strata managers in NSW, however the website has failed to keep up with the times and has become disconnected from the rest of the brand.

The original website contained a collection of outdated information that lacked a clear message to those who frequent it. Most importantly the CTAs (call to actions) are not very easily accessible or found which means the website is not generating as many leads as it should be.

Finally, the current website was in need of journey definition so that the final product can deliver a personalised user experience that will cater to your visitor’s needs and wants for the website.

See the website here >

Improved key metrics

  • 20% bounce rate reduction
  • New intuitive IA design
  • 20% increase in leads
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Our UX Approach

With a digital strategy grounded in conversion optimisation and user experience design ,we created a simple user flow that educates, outlines benefits, reduces clicks and converts. Our strategy involved heuristic analysis and usability testing to put the users at the forefront and enable them to understand Netstrata services and how they may be able to get in touch easily.

Have a website design project in mind? Contact Us or call (02) 8968 1616

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strata management website design sydney ux agency

Effective UX Website Design Consists of:

  • User experience review & heuristic evaluation of existing website
  • Thorough UX research and user flows
  • A proactive UX design team that takes time to understand the strata industry
  • Clear benefits and service features.

Collaboration with the marketing team!

After our research process, we reviewed the new wireframes based on user insight and will create user-led screens that will allow enhanced navigation and experience. This process focussed on putting user’s needs first and delivering optimised journeys by collaborating with Netstrata’s communications team to provide the best possible results.

At Bapple we create websites that drive leads.

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Educate, build trust and convert

It’s important to build trust with ideal customers/businesses first, educate and inform them so that they can feel comfortable before enquiring.

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Copywriting and vibrant imagery, a winning content combo

Custom copywriting and imagery make for convincing case studies and a fresh experience.

strata management web design sydney ux agency

Let’s discuss your project.

Start with a quick 15 min intro call, it's free! We will be in touch within the next business day.
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