Government Website Design, UX Design and Accessibility – The NSW Crime Commission

We were engaged to modernise the look and improve the accessibility of the NSW Crime Commission website, effectively setting a new standard for government website design. Using a combination of government website design standards, User Experience (UX), WCAG AA accessibility rules and thorough user testing we created a website that serves as a comprehensive nexus to access a raft of information and services. Along with the website, we set new standards for the design of printed documents such as annual reports, digital style guides and org charts.

Improved key metrics

20% Bounce rate decrease30% Increase in engagement4 second load speed increase.


Great Government Website Design Consists of:

A communicative and friendly team that understands government website requirements

Leading edge WCAG AA accessibility standards

Specialised government web designers

Data driven design

Brand and Digital style guide design

SEO optimised written content

Thorough UX user experience design

Website training and ongoing support


The Result

A well researched, copy written, on-brand, UX focussed, accessible, SEO optimised and industry leading government website! Developed in partnership with PretaGov on a secure platform with high speed code optimisations to boot, not just a pretty facade. Our websites truly are work horses that just keep going! When it comes to government website design, your success is our success!

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User friendly admin

This approach also applies to the site’s management; sleek modules, thorough training and clear documentation means that it doesn’t require a specialist to maintain and update the website, ensuring a long return on investment.

Security improved

On top of this, we brought the security, accessibility and back end in line with the standards expected of a critical government web service.

See the site here:

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