UX Design Agency Sydney | App, SaaS & Web Design

To help the Bapple team understand your needs and who to involve in your request, please provide as much detail as possible in your enquiry. If you’re unable to articulate this, we can give you a call to get a better sense.

Our team, including the webqem crew, will then analyse your request and assess the value we can provide in areas such as hosting, development, SEO and marketing.

Next, we’ll meet – either face to face or via video conference – to validate our assumptions based on what you’ve provided and what we’ve learnt.

Once we’ve had our introductory meetings, we can begin to forecast scoping, effort and costs. We believe in upfront transparency to build positive partnerships.

We understand that every organisation has its own workflows, compliances and communication methods. At Bapple, we’ve worked with a wide range of companies, from medium to large enterprises, such as banks and government departments, to medium and small businesses, such as startups and fast paced growing businesses – each with their own preferred way of working.

Our kick-off meetings will iron out these kinks, where our producer learns what best suits you, who to involve and how to involve them, and how to maintain governance to align with the scope and timeline.

If any new ways of working are needed to complete the work, Bapple will provide adequate training/onboarding while integrating it as best we can into your existing ways of working.

For any work Bapple commits to, we create a thorough proposal, highlighting an outline of works, deliverables, timings and milestone agreements.

We understand that every organisation operates in different ways, so we’ll discuss and agree with you on the best way for payments to take place throughout the project.

Generally, Bapple prefers to complete major milestones of work, have them reviewed and approved by you, and then submit a milestone payment.

These payments may take the form of an invoiced email or through any internal process request, such as a PO (purchase order).

As we are an umbrella company of webqem, payments and agreements are handled by the webqem accounts team in liaison with your organisation’s preferred point of contact.

If there are any material fees associated with the works, Bapple may request that a deposit or the full amount of these material costs be provided prior to commencing works. This will all be transparently shared with you in a proposal or statement of work.

Our experienced in-house developer team understands how to utilise different development stacks to ensure autonomy is on your side. From CRMs to CMSs, we try and provide you with the greatest flexibility without the need for continuous (and costly) support for minor requests, content updating or staff training.

However, we always provide support as needed, allowing us to maximise the potential of your digital opportunities.

If you have an external or internal development provider, our design team can provide support when and where needed. Our design deliverables are created in the best way possible to provide concise guidance on the designs delivered in the project.

If you require any consultation on technical architecture or solutions, our teams can provide you with transparent consultation, allowing you to reduce technical debt with uninformed technical stack selections.