Strata Management Website UX Design for an Australian Leader — Netstrata

Name: Bapple
Address: Level 1, 46-52 Meagher Street,, Chippendale, NSW, 2008, Australia
Telephone: (02) 8968 1616

An elegant conversion-focussed Strata Manager web design. UX, IA and a custom WordPress website development.

#UX
#webdesign
#development

User journey and conversion opportunity

Starting in 1997 Netstrata’s business has grown to be one of the biggest strata managers in NSW, however the website has failed to keep up with the times and has become disconnected from the rest of the brand.

The original website contained a collection of outdated information that lacked a clear message to those who frequent it. Most importantly the CTAs (call to actions) are not very easily accessible or found which means the website is not generating as many leads as it should be.

Finally, the current website was in need of journey definition so that the final product can deliver a personalised user experience that will cater to your visitor’s needs and wants for the website.

See the website here >

Improved key metrics

20% bounce rate reduction
New intuitive IA design
20% increase in leads

strata management website design sydney ux agency

Our UX Approach

With a digital strategy grounded in conversion optimisation and user experience design ,we created a simple user flow that educates, outlines benefits, reduces clicks and converts. Our strategy involved heuristic analysis and usability testing to put the users at the forefront and enable them to understand Netstrata services and how they may be able to get in touch easily.

Have a website design project in mind? Contact Us or call (02) 8968 1616

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“ Peter and the team did an amazing job. Taking the time to first understand our business objectives and customer segments paid off in the project, from wireframes through to design. Bapple hit the mark first time with little need for corrections along the way. Very professional and skilled designers."

- Andrew W – Product, Development & Design Manager – Aristocrat Gaming

“ I’ve so thoroughly enjoyed working with the Bapple team. We delivered some serious top notch website work together and you were always a pleasure to work with."

- Rachel, Soul Origin

“ Edukura partnered with Bapple (UX Design Agency) only after an exhaustive screening process. Without a doubt, the journey from start to finish was second to none and exceeded our expectations. The Team at Bapple know how to put people at the centre, deliver the outcomes and go the extra mile. eduKURa is pleasantly looking forward to a continued partnership with Bapple for the next phase of eduKURa's growth. "

- David – Founder – Edukura

“ Great people, knowledgable and forward leaning. Producing websites that look great and drives results."

- Catherine Long – Long & Co

“ Fantastic, slick website designs. Ever since we've engaged in Bapple's services to create a new website, it's been a great process from start to finish. The team was very helpful, bringing their experience and knowledge from start to finish. We can't stop getting compliments on the look of our new website!"

- Matt Yuen – Hello Sunday Morning

“ Bapple built two websites for our charity in 2020. They were complex sites and took more energy than we all imagined yet through it all Bapple kept on going with a determination that is rarely seen. The sites were completed on budget and we are very happy with the result. They have made a big difference to our fundraising capacity"

- Bernard – National Director – Aid To Church

Effective UX Website Design Consists of:

User experience review & heuristic evaluation of existing website
Thorough UX research and user flows
A proactive UX design team that takes time to understand the strata industry
Clear benefits and service features.

Customer qualification flow & forms
Optimised information architecture & SEO optimised content
Refreshed UI web design
Experienced Australian UX designers

Collaboration with the marketing team!

After our research process, we reviewed the new wireframes based on user insight and will create user-led screens that will allow enhanced navigation and experience. This process focussed on putting user’s needs first and delivering optimised journeys by collaborating with Netstrata’s communications team to provide the best possible results.

At Bapple we create websites that drive leads.