Charity eCommerce, UX Design & Branding to help those in need.

A custom eCommerce website and branding design project for Not for Profit — That Catholic Shop. The proceeds of every sale helped Christians who are suffering, oppressed or persecuted. Charity eCommerce UX Design is making a difference.

#ux design
#branding
#webdesign
#development
#integration

The Problem

The parent company of That Catholic Shop, ‘Aid to the Church in Need’ already had a massive donor base, however donations alone were not fulfilling the financial aid requirements across the globe.

We needed to monetise a new revenue stream that powered up the act of gift giving to help fund oppressed Christians across the globe. This included the creation of a new logo brandmark and a custom eCommerce website, developed on the powerful Laravel platform and integrated with their CRM.

See the website here >

Improved key metrics

Brand new revenue stream
Custom ecommerce
Lightning-fast load speeds

Charity eCommerce UX Design, helping those in need Sydney

What makes a great Charity eCommerce Website?

A communicative and friendly team that takes time to understand your audience
Thorough customer user experience research & UX interviews
Information architecture & card sorting
Innovation through iteration and sprint methodology
User group recruitment
Digital business transformation

Real persona development and clear user flows
Data driven & customer insight led design
Integrated with Blackbaud Raisers Edge.
Conversion rate optimisation CRO & Bounce rate reduction
Readable & presentable UX findings

Our branding and user journey powered approach had a great cause.

We started by defining some user profiles and journeys based off our UX interviews and research so that we could understand how our audience behaves.
This research would then inform our branding design process, fuelling our interface design phase which would build familiarity and trust with customers.

A completely custom eCommerce store integrated with Blackbaud Raisers Edge CRM

Immediately we saw great website user engagement, we improved purchase revenue, lightning-fast load speeds and customer retention.
To summarise, we delivered a well researched, copy written, on-brand, UX focussed, speed optimised, SEO content optimised and industry leading charity ecommerce website!

Enquire about UX led Charity eCommerce Design

Testimonials

“ Fantastic, slick website designs. Ever since we've engaged in Bapple's services to create a new website, it's been a great process from start to finish. The team was very helpful, bringing their experience and knowledge from start to finish. We can't stop getting compliments on the look of our new website!"

- Matt Yuen – Hello Sunday Morning

“ Edukura partnered with Bapple (UX Design Agency) only after an exhaustive screening process. Without a doubt, the journey from start to finish was second to none and exceeded our expectations. The Team at Bapple know how to put people at the centre, deliver the outcomes and go the extra mile. eduKURa is pleasantly looking forward to a continued partnership with Bapple for the next phase of eduKURa's growth. "

- David – Founder – Edukura

“ Bapple built two websites for our charity in 2020. They were complex sites and took more energy than we all imagined yet through it all Bapple kept on going with a determination that is rarely seen. The sites were completed on budget and we are very happy with the result. They have made a big difference to our fundraising capacity"

- Bernard – National Director – Aid To Church

“ Bapple did an absolutely fantastic job for us in building our new website. We couldn't be happier with the end result. And they were terrific to work with. "

- Quentin Jones – Managing Director, BNG NGO Services

“ We have worked with Bapple for the past 3 years. They have been awesome to work with and we are super happy with how our new website design looks. In addition to redesigning our website, Bapple has helped us build ecommerce into our existing product gallery, which required a complete rethink of the user journey. As part of the process, they did some user testing which informed our decisions along the way. Would highly recommend Bapple."

- Lars, Founder — Larsen Jewellery

Find products quickly with flexible product categories and filters.

At Bapple we believe that speed of navigation and customer intuition is key with ecommerce websites, this is rarely an accident. We research, we interview and we get to know how your customer thinks so that the experience is easy. Charity eCommerce UX Design can save lives.