NGO service website design. Promoting a service and compliance SaaS platform to drive registration!

BNG is a SaaS platform for NGO management and quality compliance services. We needed to onboard new customers more efficiently.

#ux
#webdesign
#development

The Problem

BNG NGO is an agency that assists with the administration and facilitation of NGO accreditation services. Their pricing plans, path to registration and messaging were very cluttered and confusing to customers.

A clumsy and almost non-existent CMS could not keep up with the growing pace and services of the business. NGO services website design was our next UX challenge.

See the website here >

Improved key metrics

20% bounce rate reduction
5s Load Speed Improvement
New CMS and easy editing
20% Improved Blog Engagement

“ Bapple built two websites for our charity in 2020. They were complex sites and took more energy than we all imagined yet through it all Bapple kept on going with a determination that is rarely seen. The sites were completed on budget and we are very happy with the result. They have made a big difference to our fundraising capacity"

- Bernard – National Director – Aid To Church

“ Edukura partnered with Bapple (UX Design Agency) only after an exhaustive screening process. Without a doubt, the journey from start to finish was second to none and exceeded our expectations. The Team at Bapple know how to put people at the centre, deliver the outcomes and go the extra mile. eduKURa is pleasantly looking forward to a continued partnership with Bapple for the next phase of eduKURa's growth. "

- David – Founder – Edukura

“ Fantastic, slick website designs. Ever since we've engaged in Bapple's services to create a new website, it's been a great process from start to finish. The team was very helpful, bringing their experience and knowledge from start to finish. We can't stop getting compliments on the look of our new website!"

- Matt Yuen – Hello Sunday Morning

“ We have worked with Bapple for the past 3 years. They have been awesome to work with and we are super happy with how our new website design looks. In addition to redesigning our website, Bapple has helped us build ecommerce into our existing product gallery, which required a complete rethink of the user journey. As part of the process, they did some user testing which informed our decisions along the way. Would highly recommend Bapple."

- Lars, Founder — Larsen Jewellery

“ We engaged Bapple to rebuild our website and deliver us something that was user friendly, modern and gives us a point of difference in the market. Having not built a new website before we weren't sure what to expect but thoroughly enjoyed the process and are really happy with the outcome. Big thanks to Peter and Tim for a job well done! "

- John – MD – Rohrig

NGO website design sydney ux agency bng-ipad

Successful NGO Services Website Design Consists of:

Thorough research, UX process and user flows
Free trial and register flows
Optimised information architecture
Clear pricing plans

A proactive UX design team that understands the NGO / SaaS industry
Experienced Australian web application designers
Meticulously coded WordPress web development
SEO optimised & written content

Our Approach

Enter Bapple, we were able to create an existing bespoke website designed on the findings of a UX research program that involved research, interviews, and workshops in order to design a website that worked best for the client.

Furthermore, they had an existing infrastructure that needed to continue operating. Bapple, therefore, had to design and build around this framework without a single second of disruption or downtime to the online section of the business.

NGO website design sydney ux agency bng-mobile

The Result

A well researched, copy written, on-brand, UX focussed, SEO optimised and industry leading Australian NGO Compliance services website!

All developed on a custom WordPress theme with security and high speed code optimisations, not just a pretty facade. Our websites truly are workhorses that just keep going! When it comes to NGO service website design, your success is our success!

Need NGO Compliance Website Design? Send us a brief

Engagement across devices was critical

We came up with a simple and engaging web design for reading on multiple devices.

Easy to read

A review and simplify the IA (Information architecture) menu structure. A focus on great product content and blog.

Send us a brief

We wanted to make this website a pleasure to use.

Clear professionally written messaging, a sales tool to talk to potential clients, obvious call to action buttons and mobile usability all contribute to a pleasurable user experience and more leads from your customers.