Dashboard SaaS Web Application UX Design for IPS Integrated Portfolio Solutions

We’re a digital UX agency founded on a complete research strategy and design ethos.

Before we begin any web or design project, we consider many factors; what are your business goals, who is your customer, what are their expectations, what are their fears and desires, how do we speak to them, what questions are they seeking to answer?

This is the kind of qualitative research Bapple performs to create validated personas and user journeys which inform meaningful UX/UI design decisions.

Key UX research & Design services

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UX is part science, part design and all important for driving online business.

Our UX process delves deep — once we have answers, only then can we move into the design phase. As a UX agency, our motivation is in providing the most engaging and intuitive online experiences through true insight.

We do this through user interviews, information architecture, journey mapping, prototyping, usability testing and validation.

Customer journey map for investment advisor persona

An end to end UX Agency & UI Design service. A well researched and seamless user experience.

UX design is less about a pretty design and more about delivering an intuitive experience to your customers. Don’t make them think too hard! A great user experience is often invisible to the end customer. Whether you’re searching for UX design, a user experience design process end-to-end, or the best UX agency Sydney has to offer, you are in the right place!

 
“Powerful strategic user experience design coupled with solid marketing, SEO and Advertising strategy has the power to really drive business online and offline!”

Contact Us or call (02) 8968 1616

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What Makes Great UX Design?

  • A communicative and friendly team that takes time to understand your audience
  • User group recruitment
  • Qualitative & Quantitative user research
  • Thorough customer user experience research & UX interviews
  • Information Architecture, UX Workshops
  • Innovation through iteration and sprint methodology
  • Digital business transformation
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From Fintech and SaaS to Health, Franchise & Charity, our experience is broad and we have you covered.

Whether we are designing for Franchise, SaaS, Finance, Law, Medical, Construction or Government sectors, our approach is always business objective led and customer focussed.

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With the right strategy your website or digital product can deliver a significant part of your business revenue!

As a full-service Sydney Digital UX Agency, Bapple provides a suite of customer-centric UX Agency services, ranging from customer interviews to competitor research, to prototyping, design and user testing. We don’t stop at that, we design and develop our solutions from scratch. No templates here…

Dashboard SaaS Web Application UX Design for IPS Integrated Portfolio Solutions

UX design case study for a SaaS Web Application

Included in our UX driven digital products

Thorough competitor & user research, workshops, ideation phases, wireframes for multiple break-points. Customer insight driven user flows through to UI design & High-fidelity prototypes & usability testing. CRO strategy, copy written, on-brand, SEO optimised, coded tested and industry leading websites and digital products!

All are developed on user-friendly CMS platforms with security layers plus high speed code optimisations to boot.

 
“Leaving user experience design out of your digital process is like flying without a pilot, sure you’ll fly for a little while but not as far as you’d hope.”
 

Not just pretty facades, our digital products truly are workhorses that just keep going! When it comes to UX research, App & Website Design, your success is our success! We love our work in the fast evolving UX industry and we’d love to hear from you!

Tell us what you need

Our UX Design process is thorough and deep

We go to a lot of effort to define your audience, your content, your business outcomes so that there is no guesswork. UX design is part art and part science and we leave no stone unturned.

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Design with your customers in mind.

Before we begin design, we take into account many factors; who is your customer, where they will be browsing from, what devices they are likely to use, how to speak to them, what questions are they seeking to answer? Our UX design process delves deep, once we have answers, then we can move into the design phase.

Information Architecture Design & Service

Information architecture involves analysing the information and content to be organised, identifying the users and their needs, creating a site map and a navigation system, and defining metadata, taxonomies, and other labelling systems to support search and retrieval. Talk to us about IA.

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Cross device design and usability testing

We develop our websites to work on all current devices, this is time consuming but very important for retaining customers and providing a seamless user experience. User testing and device testing is a critical phase in our quality control process.

Accessibility Standards & WCAG provide a inclusive user experience

WCAG AA accessibility standards are critical for many public-facing and government websites. These rules cover text size, text contrast for readability, screen readers for the blind and colour contrast rules. All contributing to smoother user experiences for our customers. Another arrow in our UX design quiver.

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Customer Researched Copy

Our copywriters search for an ideal tone of voice to engage with your audience. We research, we interview, we craft a message that resonates with your market and speaks to them in a way that they will understand. Creative copywriting services done well!

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Handcrafted apps & web design that is on brand and tailored to your customers!

Our UX design team is passionate about customer engagement and ultimately your business success. We love beautiful simple user experience design and make sure it is targeted to your business objectives and customer goals. Websites with purpose! Websites with drive! We are your UX agency Sydney!

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User experience design & research frequently asked questions

Websites, User Experience, Marketing and Branding are a very involved & important part of your business growth strategy, allow us to simplify the process for you. In this FAQ we will shed some light on how to choose a web design company, UX agency or web designer that’s right for your job.

User Experience is about designing meaningful and relevant experiences for your customers. This means mapping your website to key tasks and understanding your audience’s motivations on a deep level. Before we begin any web or design project, we consider many factors; who is your customer, where they will be browsing from, what devices are they using, how to speak to them, what are their fears, what questions are they seeking to answer?

Our UX process delves deep, once we have answers, then we can move into the design phase. User Experience design is sometimes used interchangeably with phrases like ‘usability’ and ‘user interface design (UI).’ Usability and UI are important features of UX design, but UX design covers a much vaster, big-picture array of interactions and experiences.

At the beginning of the commercial internet age (80-90’s), it was enough to present information on a web page and simply make it look nice without considering how visitors will consume it. 30 years later we have so much information fighting for our attention, if it is not easy to read, remember, look at and use, we’ll often go elsewhere. Enter UX…

UX or User Experience is the art of research, prototyping, designing, writing and testing for specific people with specific needs and making it seem effortless. The moment you become frustrated with a website or app, that is what we call bad UX. At Bapple we spend a considerable amount of time making sure that this does not happen because ultimately good UX leads to good business! Read more about UX design.

Crafting a Winning UX User Experience
What does your audience think of your website? Are they thrilled by your messaging and bowled over by your ease of use? Or are they baffled by your graphics and thoroughly turned off by endless menus and dead ends?
Unfortunately, without a carefully considered approach to user experience design, you run the risk of falling into the latter category.

But do not despair. Let’s make a change. Let’s give your audience what they want, what they need. Let us craft intuitive UX for your leads and customers.

This means mapping your site to your customer’s needs and understanding your audience’s motivation. What do they want to achieve? What do they want you to do for them? And how are you going to do this? How are you going to help them to achieve their aims?

The team behind Bapple has spent years at the forefront of Sydney’s digital product and website design agency scene, and in this time they have recognised a shift when it comes to UX design. More business owners than ever before understand the importance of great user experience, but too few of these business owners are actually doing UX design the right way. If you’re looking for the best UX design agency Sydney has to offer, reach out to Bapple to craft the right user experience for your website or application. We’re known for incredible web design Sydney.

Get Bapple on side, and make sure you are crafting the right kind of experience for your audience. Call us today on (02) 8968 1616 or Contact Us. Tell us what you need, and then let’s get to making it happen. It all begins right here.

There is something happening here in Sydney. Across the city and beyond, organisations of all shapes, sizes and cultures are tuning in to something very powerful indeed — the power of great website design powered by a thorough UX process.

Whether this involves creative web design, web application design, or a more sophisticated UX design approach Sydney business are embracing research, great design and all its potential. This is great — this is what we are all about!

The difference that strong purpose-made web design can make to a business can be pivotal to its growth. There is an art to truly great design, and there is a science to getting it right. Or perhaps the phrase “balancing act” would be better — the best examples of design strike a fine balance between great design, real customer engagement and great functionality that converts to great business!

Speak to us about UX driven product & website design.

user experience and UI and are often used interchangeably, but they are two different things. At the most basic level, user experience is about how an interface operates, while UI is about how it looks. User experience designers create the skeleton of a product, designing the overall feel and experience. They research problems customers are having and design a solution, including how content is organised and the type of features required. UI designers concentrate on the visual aspect of a product. A good UI agency provides more than just branded colours, it ensures that fonts can be read easily, adds visual tweaks to enhance accessibility and decides whether users will press buttons or swipe images to use the product.

User Experience and UI are both critical to a product's success. An app with good UI may be visually appealing, but it won't succeed if it's difficult to use or doesn't work as intended. Conversely, a great product will be unusable if poor UI makes the font unreadable or puts buttons so close together that it's impossible to make a selection. Generally, user experience designers provide a framework to the UI design agency, who then work on creating an appealing interface. Our Sydney UI agency also has strong skills in user experience, so we can combine the two areas to make a cohesive product.

Let us harness your businesses full potential with customer centric research and UX design.

Let us help you grow your business through an exceptional online user experience. UX design is our specialty. Bapple is your UX Agency Sydney.

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Let’s discuss your project.

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