UX Persona’s – UX Research

1. The Activity

Creating user personas typically involves conducting research such as stakeholder interviews, workshops or real customer interviews to gather data about the target audience, such as demographics, interests, behaviours, and pain points.

Bapple specialises in workshop, interviews and real customer generated personas.

2. Time required

It takes anywhere from a few days to a few weeks, depending on the amount of research and the number of personas being created.

The time taken is also dependent on whether the personas are stakeholder-driven or interview driven.

3. What you receive

Each persona typically includes a name, age, job title, hobbies, goals, pain points, and other relevant details that help bring the persona to life.

The personas are usually accompanied by a narrative that describes the persona’s background, motivations, and behaviours.

4. How to use persona information

Ever useful; user personas can be used in a variety of ways. For example, product designers can use personas to create user journeys and design interfaces that meet the needs of different user segments.

Marketers can use the personas to develop targeted marketing messages that resonate with specific user segments. Customer support teams can use the personas to better understand their customer’s pain points and develop strategies for addressing them.

5. The Benefit

The Benefit of creating user personas are many. By understanding their users better, businesses can design products that meet their users’ needs more effectively. This can lead to increased user satisfaction, engagement, and loyalty.

User personas can also help businesses avoid the pitfalls of designing products based on assumptions or personal biases. Instead, they can design products that are based on real user data and insights.

6. Approximate cost

From $AU4,400. The cost of creating user personas can vary widely depending on the amount of research and the number of personas being created.